TuVoz Interpreter On Demand
We are excited to announce the launch of the TuVoz Interpreter On Demand App, now available.
Access an interpreter, in over 250 languages, in less than 60 seconds!
With TuVoz, communication has never been easier
Over-the-phone Interpreting (OPI)
Dial a dedicated number, use voice recognition to select a language and connect directly with an interpreter. Access on demand 24/7/365.
Video Remote Interpreting (VRI)
Connect to an interpreter by video with the Language Services App available via web or mobile app for any phone, tablet, or computer. Invite additional parties to join at the touch of a button at no additional cost. Access on demand 24/7/365.
Document Translation and Localization
Fast and accurate translation and localization services for documents and digital content via our secure portal. Convert web content with our website localization and internationalization services to support your global marketing efforts.
In-person Interpreting
Our interpreters will come directly to your location. Available in select markets.
Differentiators
Quality
Interpreters average 8 years' professional experience. Only 20% of interpreter applicants make it through our screening process. We perform ongoing quality checks through monthly call audits, client call ratings, and continuing education.
Capacity
We service over 100 million remote interpreting minutes annually and over 50,000 calls per day. We partner with 10,000+ interpreters representing 350+ languages.
Response Time
Average connect time for OPI – 12 seconds for Spanish, 23 seconds for all other languages. Document translations can often be turned around in 48 hours or less. In-person can be scheduled same day.
Price
We are the low-cost provider, averaging 30% cost savings over our competitors. No account activation, implementation, training, or management fees. Free third-party conference calling and unlimited devices can use each user code.
Compliance
Our interpreters understand and abide by industry-recognized standards for interpreter ethics and HIPAA, FERPA, and GLBA requirements.
Client Satisfaction
Clients are highly satisfied with the speed, quality, and character of our interpreters. We have a NPS of 70% (industry average is 50%). We regularly review key performance metrics with clients.
Implementation
Our implementation is fast, flexible, and easy. Accounts are setup and go-live within 24 hours, plus ongoing white glove support from our experienced implementation specialists.
Ease of Access
Reach an interpreter from any phone, tablet, or device. Dial a dedicated number for a phone interpreter, or make an audio only or video call with the Language Services App, available in the Apple App Store, Google Play Store, or any web browser.
Get the Conversation Started
We’ve worked with hundreds of clients across North America to help them connect with their audiences in the languages they trust most. If you’re looking for a partner who understands the power of clear, culturally respectful communication, we’d love to hear from you.
You can reach us however it’s easiest for you:
Email us at info@lafuentecommunications.com, or simply fill out the contact form and we’ll be in touch soon.
